Operating model
Connect our clients to their aspirations
A holistic ‘one company’ experience
Our operating model is designed to connect our clients to their aspirations by integrating our consulting, solution and administration platforms to present a holistic ‘one company’ experience to our clients.
The business is segmented into three distinct platforms:
Consulting
Our Consulting platform incorporates all client-facing business units and is segmented, based on the advice needs of our clients. These business units include retirements, healthcare, investments, individual and multinational consulting. The consulting platform houses the revenue for the group as well as the costs for this platform.
Investments, products & enablement (IP&E)
The Investments, Products & Enablement (IP&E) platform includes the investment management team, research & best practice academy, product management and other enabling units such as the chief economist’s office, analytics and technical marketing. The costs of this platform are allocated to the segmented business units, within the consulting platform, in our segmental reporting.
Client services & business optimisation (CSBO)
A join platform for services, including fund administration, technology and process re-engineering
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Consulting
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Investments, products & enablement (IP&E)
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Client services & business optimisation (CSBO)
Our Consulting platform incorporates all client-facing business units and is segmented, based on the advice needs of our clients. These business units include retirements, healthcare, investments, individual and multinational consulting. The consulting platform houses the revenue for the group as well as the costs for this platform.
The Investments, Products & Enablement (IP&E) platform includes the investment management team, research & best practice academy, product management and other enabling units such as the chief economist’s office, analytics and technical marketing. The costs of this platform are allocated to the segmented business units, within the consulting platform, in our segmental reporting.
A join platform for services, including fund administration, technology and process re-engineering